FAQ

  1. Where are you based? We are based in Melbourne, Australia.
  2. Do you ship worldwide?Yes!We have clients all over the over world and can always quote you on shipping before you go ahead
  3. Are you able to print my own Design? Yes, we can print your design but we also don’t charge for Custom Design and do unlimited edits at no extra cost
  4. Do you do face to face consultations or chat over the phone? Yes, we sure do! We also reply to DM messages. We meet with Clients in Port Melbourne or can arrange a phone or video call at a time that suits you.
  5. Do you offer a draft before customers pay a deposit? Yes, we don’t require a deposit until you are completely happy with your draft/s (for orders of 3 or more elements, we require a deposit upfront)
  6. Do you charge for Foil Print or Letter Press print by word? No we don't, how much of the text is in Foil Print does not change the price
  7. Can you create something that I haven't seen on your website or Social pages? Yes, it's rare that we can't create something and the majority of our work is created, bringing the Clients inspiration to life!
  8. What are your payment terms? You can refer to the page How it works for details
  9. What are your turn around times? Does it vary depending on what I order? Our turn around times are standard for all orders, usually 4 weeks from approval of the digital drafts. You can refer to How it work for further detail